Service Writer
We are in immediate need of an experienced, high-achieving Service Advisor. The ideal candidate will have experience as a Service Advisor in either a dealership or high volume auto center. Candidate must a valid Driver’s License with an insurable driving record and must be capable of handling the demand of a very busy Service Department while maintaining the level of quality our customers have come to expect. Previous skilled trade experience in plumbing, HVAC, electrical or carpentry is a plus. RV experience is helpful.
Responsibilities:
- Meet and confer with customers
- Complete Service Orders (ROs)
- Dispatch work to technicians
- Perform time and cost estimates for repair
- Complete and Close Work Order, once repairs have been completed
- Collect Payment from Customers
- Warranty Claims and Liaison between customer and factory, if unit is still under warranty
Qualifications:
- High School Diploma or Equivalent; skilled trade technical training, a plus
- Previous Service Advisor experience -dealership or high volume auto center
- Proven and verifiable track record of success in sales and customer satisfaction
- General knowledge of RVs is helpful
- Must be dependable, friendly, enthusiastic and self-motivated
- Highly organized with superior time management and prioritization skills
- Valid Driver’s License with an insurable driving record
- Computer proficient
- Professional References
Wage dependent on qualifications and experience.
Job Type: Full-time
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